Post-Inquiry Survey Thank you for exploring the option of building your custom home with us!As part of our commitment to improving our business, we ask that you be rigorously honest in your feedback. Your insights are invaluable to us.Name First Last Email If you decided not to move forward with us, what were the top 3 biggest factors in your decision?Select exactly 3 choices. Price/Budget Timeline Contractor Compatibility/Trust Design/Plan Issues Chose Another Contractor Decided Not to Build Right Now Other Other:How did our initial pricing or estimated budget compare to your expectations for the scope of work? Much Lower Lower About Right Higher Much Higher How would you rate the clarity and responsiveness of our team (sales, design, estimator) during the initial exploration phase?Please enter a number from 1 to 10.Did you choose to build with another contractor? If so, what did they offer that we did not? Yes No If so, what did they offer that we did not?How confident were you in our ability to deliver the project on time and within the discussed budget? Very Unconfident Somewhat Unconfident Neutral Confident Very Confident What is one thing we could have done differently to earn your business?How was the communication with Yingling Builders from a potential new customer perspective? Poor - Inquired, and rarely heard back Sub-Par - Inquired, but the communication back was weak, not clear, and had gaps As expected - Timely, professional, on the mark, received the information I/we needed Surprising - Quick Response, more info than I/we expected, Professional and comprehensive World Class - Impressed by the detail, speed, accuracy, value, and information Submission Date MM slash DD slash YYYY hCaptcha
