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Blog
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Post-Inquiry Survey
Thank you for exploring the option of building your custom home with us!
As part of our commitment to improving our business, we ask that you be rigorously honest in your feedback. Your insights are invaluable to us.
Name
First
Last
Email
If you decided not to move forward with us, what were the top 3 biggest factors in your decision?
Select exactly
3
choices.
Price/Budget
Timeline
Contractor Compatibility/Trust
Design/Plan Issues
Chose Another Contractor
Decided Not to Build Right Now
Other
Other:
How did our initial pricing or estimated budget compare to your expectations for the scope of work?
Much Lower
Lower
About Right
Higher
Much Higher
How would you rate the clarity and responsiveness of our team (sales, design, estimator) during the initial exploration phase?
Please enter a number from
1
to
10
.
Did you choose to build with another contractor? If so, what did they offer that we did not?
Yes
No
If so, what did they offer that we did not?
How confident were you in our ability to deliver the project on time and within the discussed budget?
Very Unconfident
Somewhat Unconfident
Neutral
Confident
Very Confident
What is one thing we could have done differently to earn your business?
How was the communication with Yingling Builders from a potential new customer perspective?
Poor - Inquired, and rarely heard back
Sub-Par - Inquired, but the communication back was weak, not clear, and had gaps
As expected - Timely, professional, on the mark, received the information I/we needed
Surprising - Quick Response, more info than I/we expected, Professional and comprehensive
World Class - Impressed by the detail, speed, accuracy, value, and information
Submission Date
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